Learning Experience Designer

Job Summary:

We are seeking an experienced Learning Experience Designer to join our team on a contract basis. As a Learning Experience Designer, you will partner with clients and stakeholders to diagnose performance challenges, identify capability gaps, and design innovative learning and performance solutions that drive measurable business outcomes.

This role requires a blend of instructional design expertise, performance consulting, stakeholder engagement, and creative problem-solving. You will research and develop content, design engaging learning experiences, facilitate discovery conversations, and collaborate with cross-functional teams to deliver impactful solutions. This is a hybrid position.

Responsibilities:

• Diagnose performance challenges and design learning and non-learning interventions that drive mindset, skill, behavior, and business outcomes.

• Conduct discovery conversations with stakeholders and subject matter experts to identify performance gaps, business needs, success measures, and learner requirements.

• Present recommendations, design concepts, and learning strategies to clients and project stakeholders.

• Research, design, and develop learning and performance support solutions that align with organizational goals and learner needs.

• Develop learning materials that align with a blended delivery strategy, including web-based training (WBT), instructor-led training (ILT), virtual instructor-led training (vILT), workshops, simulations, and experiential learning solutions.

• Design interactive learning experiences such as simulations, role plays, case studies, scenarios, and group activities to enhance engagement and retention.

• Collaborate with subject matter experts to ensure the accuracy, relevance, and practical application of learning content.

• Develop clear and measurable learning objectives, outcomes, assessments, and evaluation plans.

• Create engaging and visually compelling learning assets, including presentations, facilitator guides, participant materials, performance support tools, job aids, and digital learning resources.

• Ensure learning content is aligned with adult learning principles, instructional design best practices, and business objectives.

• Collaborate with consultants, facilitators, SMEs, and project teams to ensure successful design, development, and implementation of client solutions.

• Measure learning effectiveness and business impact and revise content, modalities, or approaches based on feedback and results.

• Identify opportunities to improve organizational performance through learning, coaching, communication, process improvements, and other non-training interventions where appropriate.

• Participate in quality assurance and continuous improvement initiatives to ensure the highest quality standards.

• Leverage AI-enabled tools and emerging technologies to accelerate research, content development, storyboarding, and learner experience design while maintaining quality and accuracy.

Requirements:

• Bachelor's degree in Instructional Design, Adult Learning, Organizational Development, Human Resources, Education, Business, or a related field.

• 5+ years of experience in instructional design, learning experience design, performance consulting, organizational development, or corporate learning and development.

• Demonstrated ability to analyze business challenges, identify root causes, and recommend solutions beyond training when appropriate.

• Proven experience researching, designing, and developing learning content and performance support resources.

• Experience designing interactive learning experiences, simulations, and scenario-based activities.

• Strong understanding of adult learning principles, instructional design methodologies, and performance improvement practices.

• Excellent research, analytical, and critical-thinking skills.

• Excellent communication, collaboration, facilitation, and stakeholder management skills.

• Creative problem-solving abilities and a passion for innovative learning solutions.

• Strong project management skills and the ability to manage multiple priorities and deadlines.

• Proficiency in Articulate Storyline 360 is required.

• Experience with one or more learning technologies such as Rise 360, Adobe Captivate, Camtasia, Vyond, LMS platforms, and Microsoft 365.

• Experience with multimedia and visual design tools such as Figma, Adobe Creative Suite, Canva, or similar platforms.

Nice to Have:

• Master's degree in Instructional Design, Education, Organizational Development, Human Resources, Business, or a related field.

• Experience with learning management systems (LMS) and learning experience platforms (LXP).

• Professional certifications such as CPTD, ATD, SHRM, Prosci, Change Management, or related credentials.

• Familiarity with data analytics and learning measurement frameworks.

What We Offer:

• Competitive 1099 contract compensation.

• Opportunity to work with a growing business transformation and consulting firm.

• Exposure to a variety of client industries, challenges, and strategic initiatives.

• Opportunities for professional growth, learning, and ongoing engagement.

• Collaborative, innovative, and entrepreneurial work environment.

• Flexible project-based engagements with opportunities for ongoing work based on performance and business needs.

• Hybrid work arrangements, including virtual, onsite, and client-facing opportunities.

How to Apply:

If you are passionate about designing learning experiences that drive business results and behavior change, we'd love to hear from you.

Please submit your resume and a portfolio demonstrating your contributions to learning, performance improvement, organizational development, or capability-building solutions.

Your portfolio may include examples of:

• eLearning courses

• Instructor-led or virtual instructor-led programs

• Blended learning solutions

• Storyboards

• Facilitator guides

• Job aids and performance support tools

• Workshops and learning experiences

• Other relevant work products

Please clearly identify your specific role and contributions for each sample submitted.

Qualified candidates may be invited to participate in a screening questionnaire, portfolio review, exploratory conversation, and practical assessment as part of the evaluation process.